GLEN INNES HIGHLANDS TOURS provides Itineraries and Tour Guides for touring groups, functioning as a Tour Organiser by contracting services and suppliers.
These conditions are governed by the LAWS of NSW.
QUOTATIONS. Prices are current at the time of quotation and include GST. We reserve the right to pass on any increases that may occur in entry fees or other applicable charges without limitation up to the time of confirming the booking.
Tours arranged by us are based on a minimum group size, and in the event that less than the required number of passengers join the tour, we reserve the right to amend the rates.
CHILDREN under 16 years of age must be accompanied by an adult, and will be free of charge on walking tours. On bus tours occupied seats will be charged at advertised rates.
Passengers with DISABILITIES or SPECIAL NEEDS are welcome on tours but must travel with their CARER capable of providing the required assistance and care. We cannot be responsible for denial of services by third party entities.
SPECIAL REQUESTS are subject to availability (eg. Food, room allocation, et cetera).
CANCELLATIONS of bookings by passengers will incur fees as follows….
- Greater than 7 days prior to tour: up to 25% of booking value
- 1 to 7 days prior to tour: up to 50% of booking value
- On the day of tour: up to 100% of booking value
There may be additional fees levied by service suppliers in respect of cancelled bookings, but total fees will not exceed 100% of booking value.
AMENDMENTS to the tour schedule requested by the group passengers that extend the time or distance on any day, may incur additional fees.
TRAVEL INSURANCE is not included in the price of the tour.
SMOKING is not permitted on vehicles and in public in accordance with local regulations
By reasons of FORCE MAJEURE causing unsafe conditions or services, our Tour Guide and contracted providers may terminate the Booking in whole or in part, or change the tour arrangements to ensure your safety, and amend the tour costs accordingly.
Glen Innes Highlands Tours has no LIABILITY for any act, default or omission of any supplier, whether negligent or otherwise. We accept no liability for any loss or damage that might be occasioned by the negligence, act or omission of any supplier or other third party. In instances where liability cannot be excluded, such liability is limited to the value of the purchased tour arrangements.